Accessibility Statement

Ernie's Custom Shop is committed to ensuring that our website is accessible to people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to provide an inclusive experience for all visitors, regardless of ability or technology.

We have implemented the following features to improve accessibility:

• Semantic HTML structure for proper screen reader navigation
• Skip-to-content link for keyboard users
• Sufficient color contrast ratios throughout the site
• Alt text for all meaningful images
• Proper form labels and error messages
• Keyboard-navigable menus, forms, and interactive elements
• Responsive design that works on all screen sizes and zoom levels
• ARIA landmarks and labels where appropriate
• Focus indicators for keyboard navigation

Our website is designed to be compatible with common assistive technologies, including:

• Screen readers (VoiceOver, NVDA, JAWS)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

While we strive for full accessibility, some areas of the site may have limitations:

• Some older PDF documents may not be fully accessible — contact us for alternative formats
• Third-party embedded content (maps, payment forms) may have varying levels of accessibility
• Some product images may have limited descriptive text

We are actively working to identify and resolve accessibility issues across our website.

If you encounter any accessibility barriers or need assistance using our website, please contact us. We welcome your feedback and will do our best to accommodate your needs:

• Call us and we can assist you over the phone
• Email us describing the issue and we will respond within 2 business days
• Visit our shop in person for hands-on assistance

When reporting an accessibility issue, please include the page URL, a description of the problem, and the assistive technology you are using (if applicable). This helps us identify and fix the issue faster.

Accessibility is an ongoing effort. We regularly review our website and make updates to improve the experience for all users. Our team tests with assistive technologies and follows current best practices in web accessibility.