Terms of Service

These terms govern your use of the Ernie's Custom Shop website. By using the site, you agree to them. Work performed in the shop is also subject to the estimate, invoice, and any warranty terms provided with that work.

Website content

Content on this site is for general information. Product availability, pricing, fitment, and timelines are confirmed at the time of quote, not by the website. Images may show custom work and are not a guarantee of a specific result for your vehicle.

Quotes and work

• Quotes are estimates until confirmed in writing and may change based on vehicle condition, parts, and scope.
• Our labor carries a 12-month or 12,000-mile limited workmanship warranty, whichever comes first. Parts carry their manufacturer's warranty. The full terms are below.
• A 5% service fee applies to all invoices. Cancellations are subject to a 10% fee.

Workmanship warranty and invoice terms

All labor by Ernie's Custom Shop / Ernie's Wrecker Service, Inc. includes a 12-month or 12,000-mile limited workmanship warranty (whichever comes first), covering installation errors only. Parts are covered by their manufacturer, and warranty excludes towing, alignment, off-road/race use, modifications, neglect, or misuse. Customers must return for a wheel/tire re-torque at 50 miles and suspension re-torque at 500 miles—failure voids the warranty. Warranty claims must be made directly with us before outside repairs. Use of aftermarket/off-road parts is at the owner's risk. A 5% service fee applies to all invoices, and cancellations are subject to a 10% fee. By accepting service, the customer agrees to these terms and to cover all collection costs, including attorney's fees, if necessary.

Limitation of liability

To the extent permitted by law, Ernie's Custom Shop is not liable for indirect or incidental damages arising from use of this website. Nothing here limits rights that cannot be limited under applicable law.

Contact

Questions about these terms? Email [email protected].